Renew the digital side of your customer relationship with petsXL with flexible management. Communicate directly about animal health using our practice management software. Your customer relationships have never felt this close before.
Offer your customers easy, smart appointment planning. petsXL automatically assigns appointments at the most opportune times that always line up with your office hours and availability. It also sends confirmations and reminders—no phone calls required.
Connect your customers to petsXL’s digital health management system and load your examination results, X-rays, laboratory findings, and ultrasound images directly into your patients’ files.
It’s easy to send digital invoices, payment reminders and account statements, and your customers can pay via smartphone. petsXL notifies you about successful payments and automatically updates your customer files.
Give your customers the ability to document medication directly on petsXL; you’ll be helping them meet documentation requirements while ensuring proper, safe use of the medication you prescribe.
petsXL.com is a dedicated digital animal health and platform that will revolutionize the way you communicate with your customers, exchange data with them, and care for their animals. petsXL has you covered for everything from appointment management to communication and finances. Its modern payment system was envisioned to streamline the way you handle reminders, drug safety, and medical records. Animal health is always our main focus and your greatest asset. Together with animal health experts, we are doing our utmost to safely and dependably connect you with your customers. vetsXL.com has made that happen throughout the animal health industry for decades with its guaranteed easy, secure, reliable communication system.
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Imagine working in a world where digitized operations are automatic. A world in which you need do nothing to suddenly have more time for yourself, your team, your customers, and most importantly, for your patients. This is the world petsXL is offering you. Online appointment management takes several hours off of the time taken up by registration. Organizing your finances online completely automates your cash flows. Modern communication tools centralize your communication in a single system. Your health management system makes it simpler and faster than ever to share exam findings, preventive measures, and knowledge with your customers. This is how petsXL gives you back valuable time that you can dedicate to the people and animals that are close to your heart. What a beautiful idea. Thanks to petsXL, your ideas and your customers' ideas are in sync.
*Sources: the Bitkom press conference, eHealth presentation, “Digital Health,” May 8, 2019, and the Bitkom 2017 Consumer Survey on telemedicine, “Gesundheit 4.0” presentation (“Health 4.0”), March 27, 2017
petsXL is perfectly integrated with easyVet so you can start using easyVet immediately once you register on petsXL.
Simply define your office hours, availability and appointment categories (reasons for visits) in your appointment management software and approve them wholly or partially for petsXL. Your customers are ready to choose their appointments! With integrated practice management software, your appointment calendar fills up by itself in real time. And it’s a smart system, too: when making your next appointment, petsXL always tries to book you with the last veterinarian on the team who attended your animal. You will receive a message for every appointment made, rescheduled or cancelled and it will contain all the details, including customer contact options. Nothing goes missing. It works the other way around too: if you have to reschedule or cancel an appointment, your customer will be informed via push notification or email.
With just one click, your customers receive invoices, payment reminders, overdue notices, and account statements. petsXL informs your customers of all financial documents so they can immediately pay their outstanding invoices online either on the computer or a smartphone (if you have activated this petsXL feature). petsXL automatically informs you of payment transactions, and successful payments can be downloaded at any time using your practice management software.
First things first: you decide which data you want to share with your customers. Your customers will never have independent access to your data. All data from your practice management software is always encrypted before it’s transmitted to petsXL. The rest is very simple: choose which data you want to load into your customers’ petsXL files ; services, products, drugs, reports, laboratory findings, exam findings, pictures and videos, and of course, DICOM images like X-rays, ultrasound images, and even CT and MRI scans are all supported. The petsXL health management system displays all pictures, video, and DICOM formats in their original image quality. As soon as you have sent your data, your customers receive a push notification or email notifying them that they can view it directly on petsXL.
You can share medication documentation with your customers directly at any time, whether you’re sharing logbook records of medicines prescribed and used, prescriptions issued, directions for use, stock registers, vaccination records, or certificates. petsXL will inform your customers as soon as they receive immediate access to new original documents that you’ve shared with them. Your instructions are automatically processed by petsXL and displayed on the health management system with clear instructions to help ensure that your patients use the prescriptions correctly. By offering customers such as farmers the option to send documents electronically, you are helping them fulfil documentation obligations. If you choose to implement mayBase in your practice management software, your customers will automatically have access to all mayBase usage information as published by manufacturers.
We designed the perfect starter package for the petsXL launch with you in mind. The trendy box filled with flyers and cuddly petsXL toys will be a real show-stopper for your clinic, and it will help you to inform your newly-registered clients about petsXL and download the app. Our networkers will be happy to send you the welcome package.
You must subscribe to start using petsXL and the easiest place to begin is your practice management software. That’s where you can configure all the features you want to offer your customers, what your customer’s standard settings will be, and who on your team is authorized to change or customize settings. Once you have the settings the way you want them, you're ready to go.
vetsXL has been your trusted telemedicine platform for over 20 years. Hosted at our private data centre in Isernhagen (Germany), our IT infrastructure and servers continuously provide you with optimal protection. All data exchanges are encrypted, and we never disclose data to third parties, which means they have no access to anything you store with us. Our infrastructure and security promise are also at the core of petsXL, which offers you the same security and protection. Direct access to your petsXL practice management software is impossible; vetsXL stands in the way, acting as a protective double shield. All your data stays in your hands and you are the only one who decides which data you send to your animal owners. We take care of the security. Thank you for placing your trust in us!
Save time spent scheduling appointments, registering patients, and processing accounting.
Reduced printing, postage, communication, and personnel costs.
Reduced administrative workloads for employees.
Optimal planning and use of office hours, teams, and equipment.
Increased customer satisfaction, closer relationships with customers, and higher customer retention rates.
Regular and predictable revenue streams thanks to efficient reminder systems.
Open interfaces that can be integrated into your existing practice management software.
Easier, more secure data exchanges between veterinary clinics and customers.
Data protection in accordance with the European Union General Data Protection Regulation (GDPR).
Data storage in Europe at our own data center in Germany.
Experience petsXL from your customers’ perspective.